The Department of Immigration and Border Protection are concerned with recent scam calls where people are calling claiming to be from the Department and requesting money to progress visa applications.
The caller usually will identify themselves as an employee, and typically will introduce themselves on a first name basis. Quite often the telephone number they are calling from might appear to be a genuine official number.
The Department of Immigration and Border Protection will never request money over the phone.
If you are ever contacted by someone claiming to be from the Department who requests money then PLEASE DO NOT HAND OUT ANY INFORMATION, you can report this directly with the departments Immigration and citizenship online reporting form.
Original Source: Department of Immigration.