The types of personal information that Mygration PTY Ltd records will depend on your usage of our site. If you carry out a transaction online or send us an email, Mygration PTY Ltd will record information that may differ from the information Mygration PTY Ltd collects if you simply visit our site.
Engagement for services: If you purchase services or apply to become a Mygration PTY Ltd customer, Mygration PTY Ltd requires you to provide certain details so that we can establish an account (if applicable) and provide you with the service. This includes details such as your name and contact information, or in the case of businesses, information about the company, department or association making the purchase or setting up the account. Mygration PTY Ltd requires this information to help us process and manage your account. Mygration PTY Ltd also requests information to help us assess your creditworthiness (if applicable). Further details about this can be found in the terms and conditions for the product or service you are purchasing. If you engage us for a or service Mygration PTY Ltd also requires your credit card details to process the purchase. Mygration PTY Ltd may also request information about you to help you decide which product or service would best suit your needs.
General requests: You can use the online forms for several other purposes such as to request further information about other Mygration PTY Ltd products and services. To process your request, we will require you to provide us with certain personal information. This includes such details as your name and contact information and information about any existing account. If you send us an email request, we will ask for similar information. We require this information to process your request and to improve the services we provide to you. When you are carrying out a transaction or simply making a query, Mygration PTY Ltd may also ask for information such as details about yourself or your company in order that Mygration PTY Ltd can better tailor its services or products to your needs and to provide you with information about a range of Mygration PTY Ltd services or products you might be interested in. Mygration PTY Ltd may also conduct voluntary surveys or request other voluntary information from time to time. These surveys provide Mygration PTY Ltd with important information that enables improvement in the types and quality of services offered and the way those services are rendered. It will always be clear whether the information requested is mandatory or voluntary.
Navigation Information: Each time you visit the Mygration PTY Ltd website, anonymous navigation information is collected by our servers. This information includes the type of browser and operating system you are using; the address of the referring site (i.e., the previous site you had visited) and the website you leave our site to visit; the date and time of your visit; your server’s IP address (a number which is unique to the machine); and the address of the pages you accessed.
This provides Mygration PTY Ltd with information about how the website is used and navigated, including the number of hits, the frequency of visits and the duration of visits to each web page on the site. It does not personally identify individual users unless the user has previously elected to identify themselves by submitting personal information.
In addition, Mygration PTY Ltd website, like many others, uses cookies. A cookie is a piece of information that the website sends to your browser and which is stored on your hard disk. A cookie helps to identify your browser to the website when you return to visit the site and identifies the previous requests your browser has made. This allows the site to be tailored to you on your return visits. Cookies cannot identify you personally. If you do not wish to receive cookies it is likely that you can disable their use by altering the security settings on your web browser however this may impede your ability to use parts of the site (for example, the shopping trolley). Your web browser might also contain a mechanism that warns you that a site you are visiting makes use of cookies.
The personal information collected from you at this site is or may be used for credit verification purposes, billing purposes, maintaining your account, notifying you about other or new services or promotions from time to time, providing customer support and to provide you with the products, services, or information you have requested.
Aspects of these functions may be outsourced to third parties who are only authorised by Mygration PTY Ltd to use this information for these purposes. Mygration PTY Ltd may also use its customer database, including information provided by you through this website, to distribute information about other Mygration PTY Ltd services and other organisations’ services to you. If at any time you no longer wish to receive email or postal communications from Mygration PTY Ltd or from third parties, you can contact Mygration PTY Ltd Management at any time and make an ‘opt-out’ request, as per details at the end of this statement, information collected on this site may also be combined and de-identified to provide Mygration PTY Ltd with anonymous demographic and usage information. Mygration PTY Ltd can then use this aggregated information to develop new and/or more appropriate services and products to offer to customers and may also be provided to third parties. In addition, the anonymous navigation information may be used for statistical analysis of the site, for marketing purposes and to tailor the content of the site to the needs of Mygration PTY Ltd customers. Statistical information is not disclosed in connection with your personal information.
Personal information collected at this site will only be disclosed to third parties in accordance with this Privacy Statement and with the terms and conditions of any relevant service. You should check the terms and conditions of individual products and services for information about disclosures. Information collected at this site may be disclosed to third parties where functions are being outsourced. Mygration PTY Ltd may also disclose personal information to law enforcement agencies, government agencies, Courts, or external advisors where permitted or required by law.
Once you have registered as a Mygration PTY Ltd client, you may access your account details and correct your personal information, by logging into your Mygration PTY Ltd portal account. You can lodge an access request with Mygration PTY Ltd Centre Management at any time as per the details at the end of this statement.
Mygration PTY Ltd strives to protect your personal information during its transmission. Customer account information provided through this site is held in a secure server environment behind Mygration PTY Ltd firewalls.
Mygration PTY Ltd secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all your personal information, including your name and address, so that it cannot be read as the information travels over the Internet.
However, while Mygration PTY Ltd maintains high standards in protecting your security, no transmission over the Internet or storage of information on servers connected to the Internet can be guaranteed to be secure.
Mygration PTY Ltd takes reasonable steps to ensure the security of personal information held by it from such risks as loss or unauthorised access, destruction, use, modification, or disclosure of data. Mygration PTY Ltd only permits your details to be accessed by authorised personnel. Mygration PTY Ltd collects and uses personal information about you primarily to supply you with the products and services you order from it and its related companies. Mygration PTY Ltd also collects and uses personal information for related (or secondary) purposes including billing and account management, business planning and product development and to provide you with information about promotions, as well as the products and services.
You may request access to personal information Mygration PTY Ltd holds about you, and Mygration PTY Ltd will grant you access unless it is required or permitted to refuse such a request. You may also request that information about you be corrected if you think that it is not accurate. You should contact us if you require more information.
To process some orders and ongoing credit management of your account, Mygration PTY Ltd may need to disclose to a credit reporting agency:
Mygration PTY Ltd may refuse or cancel the supply of products or services based on its credit assessment of you.
You are entitled to request and to correct, any credit information which Mygration PTY Ltd holds about you.
If you wish to create a link from your site to the Mygration PTY Ltd site, in addition to the general terms and conditions you have read and agreed to above, you acknowledge the following:
Mygration PTY Ltd may take legal action in respect of any use of Mygration PTY Ltd.’s name or copyright material, without Mygration PTY Ltd.’s permission, other than in accordance with Mygration PTY Ltd directions or in breach of Mygration PTY Ltd.’s rights or your general legal obligations.
57 Coronation Drive, Brisbane City, QLD 4000
Suite A, 10-12 Scarborough Street,
Southport QLD 4215