The world-famous convenience store chain, 7-Eleven has been in the news for all of the wrong reasons the past few weeks and it appears it’s only going to get worse before things get better.
It was a mini blood bath on the executive level for the company with the resignation of the chairman and chief executive officer and an appointment of a new management team. The reason for this overhaul of management comes as three of the top executives face a Senate Committee hearing regarding the underpayment of employees across a large majority of the franchise chains.
The ABC’s Four Corner aired a story in September with explosive revelations about workers in 7-Eleven stores – mainly international workers and students were being underpaid – a practice which head office was aware of and assisting in covering up. The extent went so far with some store owners paying their workers the legal hourly rate to ensure their payroll was accurate and then forcing the workers to pay back neally half of their hourly rate in order to keep their job.
Since the story aired not only has the reputation of 7-Eleven been tarnished but so has their franchise value with a record number of stores up for sale.
As an Australian business and employer, the 7-Eleven store owners are legally obliged to meet the national standards of employers including:
The Australian Government has many resources in place to offer support and advice to international workers who feel they are possibly being exploited by their employer such as the Australian Government Fair Work Ombudsman.